Privacy Policy

Effective Date

02 July 2026

Dhandia Jewellers values your privacy and is committed to protecting your personal information.

Information We Collect

We may collect:

• Name

• Email address

• Phone number

• Shipping address

• Billing address

• Payment details (processed securely through payment gateways)

• Order history

• Communication records

• IP address

• Browser information

• Device information

​

How We Use Your Information

We use your information to:

• process orders

• provide customer support

• arrange delivery

• improve our website

• send promotional communications (where consent has been provided)

• comply with legal obligations

​

Payment Security

We do not store complete debit card, credit card or banking credentials.

Payments are processed through secure third-party payment gateways using industry-standard encryption.

​

Cookies

Our website may use cookies to:

• improve browsing experience

• analyse website traffic

• remember user preferences

Users may disable cookies through browser settings.

​

Information Sharing

We may share information only with:

• courier partners

• payment gateway providers

• government authorities where legally required

• service providers assisting website operations

We do not sell customer personal information.

​

Data Retention

Customer information is retained only for as long as necessary to:

• complete transactions

• provide after-sales service

• comply with applicable laws

Security

We implement reasonable technical and organizational safeguards to protect personal information against unauthorized access or disclosure.

Customer Rights

Customers may request:

• access to personal information

• correction of inaccurate information

• deletion where legally permissible

• withdrawal from marketing communications

Contact

For privacy-related concerns:

Email: care@dhandiajewellers.com

​